If you meet the requirements and are unhappy with your purchase, then check out the step-by-step guide below to find out how to refund a game on Steam. After selecting (and possibly explaining) the issue, youll be taken to the next page with the option Id like the request a refund. If you don’t meet this criteria, then you probably won’t be successful in any refund requests beyond special circumstances. Follow the step-by-step instructions to submit a request via and find troubleshooting tips. To qualify for a refund on Steam, you need to have played less than 2 hours of a game and be within 14 days of the original purchase. Learn how to get a refund for any title on Steam within 14 days of purchase and less than 2 hours of playtime. For example, you’re not going to have any luck with a refund after completing a 100-hour game. This feature was introduced by Valve in 2015 to provide a worry-free experience for gamers who want to try out new games. A comprehensive guide to the Steam refund policy, covering how it works, what you need to know, and how to request a refund. ![]() You will need to meet a few requirements in order to be eligible for a refund. Steam refunds are a popular feature that allows gamers to return video games they have purchased on the Steam platform. Not enjoying a game you’ve recently purchased on Steam, and suffering a strong case of buyer’s remorse? Well, you’ll be glad to know there’s a cure, as Steam provides a refund system that allows you to return a game and get your money back. Finding The Right Site You wont be able to get a refund through the Steam app on your computer or through the regular site.
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